Interview Question and Answer: Tell Me About a Time You Used Data to make a Decision

The video tutorial explains how to answer competency and situational interview questions using the STAR method. It provides examples from marketing, supply chain, and customer service roles, demonstrating how to structure answers with Situation, Task, Action, and Result. The tutorial emphasizes the importance of specifics and quantifiable outcomes to make answers memorable and effective.

What type of interview question asks you to describe a past situation where you demonstrated a specific skill?

• Behavioral interview question

• Situational interview question

• Technical interview question

• General interview question

Which of the following is NOT a component of the STAR method?

• Result

• Situation

• Task

• Analysis

Why is the STAR method considered effective for structuring interview answers?

• It allows for longer, more detailed responses.

• It avoids storytelling.

• It helps in remembering the sequence of the answer.

• It focuses on technical skills only.

In the marketing example, which tool was used to gather data on user behavior?

• Microsoft Excel

• SPSS

• Google Analytics

• Tableau

What was the result of implementing changes in the marketing example?

• Increase in customer complaints

• Reduction in marketing budget

• Increase in conversion rates by 25%

• Decrease in website traffic

In the supply chain example, what strategy was recommended to reduce machine breakdowns?

• Outsourcing repairs

• Reactive maintenance

• Predictive maintenance

• Routine inspections

What was the impact of the changes implemented in the customer service example?

• Reduced average wait time by 30%

• Increased call duration

• Decreased customer satisfaction

• Increased number of complaints