Organizational Capacity for Change

The video discusses assessing an organization's readiness for change based on human skills, systems, and culture. It outlines eight dimensions of change, including leadership trustworthiness, follower trust, and change champions. The importance of middle managers, holistic thinking, and formal communication systems is emphasized. Accountability, ownership, and innovation are crucial for successful change implementation.

What are the three main criteria for assessing an organization's readiness for change?

• Human skill sets, financial resources, and market trends

• Cultural values, leadership style, and market trends

• Human skill sets, formal systems, and cultural values

• Financial resources, market trends, and leadership style

Which dimension of change emphasizes the need for leaders to be trustworthy?

• System thinking

• Trustworthiness of leaders

• Accountable culture

• Innovation in culture

Who are considered the primary communicators between higher-level planners and operational staff during a change process?

• Operational staff

• Top-level management

• Change champions

• Middle managers

What is essential to ensure during the change process to prevent loss of cohesiveness?

• More middle managers

• Increased financial resources

• Formalized communication systems

• Frequent team meetings

What cultural aspect is important for those involved in the change process to foster innovation?

• Avoiding risks

• Strict adherence to rules

• Sense of ownership

• Focus on past successes