Automating Email Responses with ChatGPT

Automating Email Responses with ChatGPT

Assessment

Interactive Video

Information Technology (IT), Architecture, Business

11th Grade - University

Hard

Created by

Quizizz Content

FREE Resource

This tutorial covers automating email responses using an AI extension. It guides users through installing the extension on Chrome, setting it up, and using it to generate and customize email replies. The video demonstrates responding to a refund request email, highlighting the extension's capabilities in creating professional responses efficiently.

Read more

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in automating email responses using AI?

Using a pre-installed software

Contacting customer support

Downloading a specific extension

Writing a custom script

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if the extension does not appear immediately?

Contact technical support

Ensure the extension is pinned

Restart your computer

Reinstall the extension

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the example email, what is the customer's main concern?

They have technical issues accessing the course

The course content is too difficult

They want a refund due to lack of time

The course is too expensive

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the AI-generated response suggest if the customer cannot review 25% of the course?

Offer a full refund immediately

Provide a discount on future courses

Extend the course access period

Keep the money as credit for another course

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the final step after customizing the AI-generated email response?

Save the draft for later

Send the email to the customer

Delete the email

Forward the email to a colleague