Understanding Digital Technology in Business: Ecommerce, Big Data, and ERP Systems

The video discusses the role of digital technology in businesses, focusing on e-commerce, big data, and ERP systems. It highlights the benefits and challenges of adopting these technologies, such as increased efficiency and the need for technical expertise. E-commerce offers flexibility and customer satisfaction, while big data helps in identifying trends. ERP systems integrate business departments for improved efficiency. However, the reliance on technology poses challenges in terms of cost and management.

What is a primary reason businesses are pressured to adopt digital technology?

• To eliminate physical stores

• To comply with government regulations

• To increase operational efficiency

• To reduce employee numbers

Which of the following is a key advantage of e-commerce platforms for businesses?

• Convenient flexibility to meet customer demands

• Lower online transaction fees

• Reduced need for technical expertise

• Increased physical store traffic

What is a potential downside of businesses relying heavily on e-commerce platforms?

• Decreased online presence

• High technical pressures

• Increased physical store sales

• Simplified management processes

How does big data benefit businesses in terms of customer interaction?

• By eliminating the need for customer feedback

• By identifying customer trends and patterns

• By reducing advertising costs

• By increasing the number of physical stores

What is a significant challenge businesses face when dealing with big data?

• Lack of data collection methods

• Limited data analysis tools

• Overwhelming data storage requirements

• Inability to access customer data

What is the primary function of ERP systems in businesses?

• To integrate and manage various business departments

• To increase the number of employees

• To reduce the need for digital technology

• To eliminate the need for data analysis

What is a common concern regarding the use of ERP systems in businesses?

• They are inexpensive to maintain

• They are too easy to install

• Businesses may become too reliant on them

• They do not improve efficiency