How To Deal With Conflict & Negotiate In English | ADVANCED ENGLISH LESSON #spon

The video tutorial focuses on language learning and conflict resolution. It begins with an introduction to Lingoda's language marathon, followed by an interview with Stephanie, a participant who shares her experience. The tutorial then covers useful phrases for negotiation and conflict resolution, providing examples of conflict scenarios and related vocabulary. Finally, it outlines key rules and strategies for effective conflict management.

What is the main goal of the Lingoda language marathon?

• To get a job in a foreign country

• To learn a new language in one month

• To travel to a new country

• To attend classes every day for three months and improve language skills

Why did Stephanie choose the Lingoda marathon over traditional courses?

• She wanted to travel to London

• She needed a flexible schedule due to her busy job

• She wanted to learn a new language

• She was not confident in her English skills

What does the phrase 'put myself in your shoes' mean?

• To understand someone's perspective

• To walk a mile in someone's shoes

• To wear someone else's shoes

• To borrow someone's belongings

In what situations can conflict resolution phrases be useful?

• Only when traveling

• In any scenario with a disagreement

• Only in business meetings

• Only at home

What is the purpose of negotiation in conflict resolution?

• To avoid talking to the other party

• To make the other person agree with you

• To come to an agreement despite opposing views

• To win an argument

What should you do if you can't persuade someone to see your perspective?

• Ignore the problem

• Give up immediately

• Force them to agree

• Try to resolve the situation through cooperation

What does 'compromise' mean in the context of negotiation?

• To give up completely

• To find a middle ground

• To win the argument

• To avoid the issue

What is the benefit of seeing things from another person's perspective?

• It makes the negotiation more difficult

• It allows you to ignore their feelings

• It makes you more stubborn

• It helps in convincing them

What is a key rule in conflict management?

• Always raise your voice

• Stay calm and listen

• Ignore the other person's point of view

• Make demands without explanation

Why is it important to explain your demands clearly in a negotiation?

• To ensure the other person understands your needs

• To make the negotiation longer

• To avoid reaching an agreement

• To confuse the other person