QnA Maker and Bot Framework

The video tutorial covers two Azure services: Q&A Maker and Bot Framework. Q&A Maker is used to create a conversational layer over static knowledge bases, such as FAQs and manuals, allowing users to get answers without navigating through extensive documents. It is suitable for static information and provides first-level support. The Bot Framework, on the other hand, is more advanced, handling real-time and personalized interactions, capable of accessing databases and performing complex tasks. The tutorial also includes exam preparation questions related to these services.

What is the primary function of QnA Maker in Azure services?

• To perform complex computational tasks

• To manage real-time data transactions

• To create dynamic user-specific responses

• To provide a conversational layer over a knowledge base

Which type of information is QnA Maker best suited for?

• Real-time transaction data

• Static information from documents

• Dynamic user-specific data

• Complex computational data

What is one limitation of QnA Maker?

• It cannot provide first-level support

• It cannot integrate with other Azure services

• It cannot process dynamic user-specific queries

• It cannot handle static information

Which resource is NOT created when setting up a QnA Maker service?

• App Service

• Application Insights

• Cognitive Search

• Key Vault

What additional capability does the Bot Framework have over QnA Maker?

• Indexing knowledge bases

• Providing a conversational layer

• Interacting with databases and APIs

• Handling static information

How does the Bot Framework enhance user interaction?

• By providing static responses

• By integrating with language understanding services

• By limiting user queries

• By storing user data in a knowledge base

Which two Azure services should be combined for a chatbot to understand user intent?

• QnA Maker and Key Vault

• Bot Framework and Application Insights

• QnA Maker and Language Understanding

• Cognitive Search and App Service

What is the least effort method to create a QnA Maker knowledge base from an existing FAQ document?

• Manually copy and paste FAQs

• Import the FAQ document directly

• Create a new document from scratch

• Use a predefined chitchat data source

What should you do to allow a support bot to be used in both Microsoft Teams and a web chat interface?

• Use different knowledge bases for each platform

• Manually configure each platform separately

• Create a single bot and connect it to both platforms

• Create separate bots for each platform

What is a key feature of the Bot Framework that makes it more advanced than QnA Maker?

• It can perform real-time, personalized interactions

• It is limited to text-based responses

• It can only handle static FAQs

• It cannot integrate with other services