Action Research

The video explains a cyclical change management approach focused on planning, implementing, and evaluating change interventions within an organization. It emphasizes a collaborative, informal, and reflective methodology that involves gathering data, taking action, and evaluating results to make necessary alterations. The approach is highly collaborative, involving individuals in planning, implementing, and evaluating to create a controlled environment for learning and understanding the impact of interventions.

What type of methodology is the change management approach described as?

• Linear and sequential

• Formal and quantitative

• Informal and qualitative

• Rigid and structured

What is the first step in the change management process?

• Implementing the change

• Evaluating the results

• Planning and conducting reconnaissance

• Gathering data

What does the evaluation process in change management allow you to do?

• Implement alterations to the action process

• Avoid collaboration

• Skip the planning phase

• Ignore the results

Why is collaboration important in the change management approach?

• To ensure a controlled environment for learning

• To speed up the process

• To avoid data gathering

• To reduce costs

What is the ultimate goal of the change management model?

• To focus solely on planning

• To implement changes without evaluation

• To understand and learn from interventions

• To avoid any changes