Professional Scrum Master 2 (PSM II) Certification - A Crash Course - Tip 17: How to Encourage Camaraderie

The video emphasizes the importance of team dynamics in enhancing performance. It highlights the role of the Scrum Master in creating a collaborative environment and resolving disputes through retrospectives. The video encourages using inclusive language and shared goals to promote team unity, and it stresses the effective use of retrospectives for continuous improvement.

What is the main difference between teams that tolerate each other and those that enjoy working together?

• Teams that enjoy working together are less productive.

• Teams that tolerate each other have no suspicions or mistrust.

• Teams that enjoy working together have a more comfortable work setup.

• Teams that tolerate each other produce higher quality products.

What role does a Scrum Master play in team dynamics?

• They solve all team disputes single-handedly.

• They focus solely on product quality.

• They create an environment that fosters comradeship.

• They can make team members like each other.

How can team disputes be effectively resolved?

• By avoiding any discussions about them.

• Through one-on-one discussions and retrospectives.

• By ignoring them until they disappear.

• By assigning blame to the responsible member.

What is the purpose of using the 'we' and 'us' concept in a team?

• To emphasize individual achievements.

• To create a competitive environment.

• To exclude members from outside the team.

• To encompass every team member and promote unity.

What should be the primary objective of a team working on a project?

• To compete with other teams.

• To work independently without collaboration.

• To produce a good and effective product.

• To focus on individual goals.