Delta CEO on Uber Deal, Flying Taxis, Using AI

The video discusses Ed Bastian's keynote on Delta's technological advancements, including partnerships with Uber and Joby for future air travel. It highlights Delta's AI-driven concierge services and addresses security challenges with CrowdStrike. The focus is on enhancing customer experience and exploring innovative transport solutions.

What is the main focus of Delta's partnership with Uber?

• To provide free rides to all Delta customers

• To offer discounts on international flights

• To enhance premium experiences and loyalty programs

• To replace all airport shuttles with Uber rides

What is the primary goal of Joby's flying taxis?

• To replace traditional taxis in urban areas

• To provide a faster alternative to airport commutes

• To offer sightseeing tours in major cities

• To transport cargo between cities

What is the purpose of Delta Concierge?

• To offer in-flight entertainment options

• To provide personalized travel assistance through AI

• To manage Delta's flight schedules

• To offer discounts on hotel bookings

How does Delta plan to use AI in its operations?

• For real-time pricing and customer service

• To automate flight takeoffs and landings

• To design new aircraft models

• To manage in-flight meal services

Why did Delta choose VISAT over Starlink for its internet services?

• VISAT offered a cheaper service

• Starlink was not ready for deployment

• VISAT had better customer reviews

• Starlink refused to partner with Delta

What was the issue Delta faced with CrowdStrike?

• CrowdStrike overcharged Delta for services

• CrowdStrike failed to provide adequate security

• CrowdStrike delayed Delta's cloud migration

• CrowdStrike leaked Delta's customer data

What lesson did Delta learn from the CrowdStrike incident?

• To always have a backup provider

• To invest more in in-house technology development

• To ensure proper controls over technology providers

• To avoid using third-party security services