Travel, Leisure Already Started Coming Back: Klook CFO

The transcript discusses Klook's market position, travel recovery, and digital adoption. It highlights Klook's engagement in Asia, partnerships, and support for merchants. The company is seeing a return to pre-COVID traffic levels and is focusing on hyperlocal offerings. Despite competition from companies like Amazon and Airbnb, Klook is optimistic about growth in Asia. The company is also committed to sustainability and impact tourism.

Which markets are highlighted as having a strong recovery in travel and leisure activities?

• United States and Canada

• Singapore and Hong Kong

• Germany and France

• Australia and New Zealand

What is Klook's approach to supporting merchants in the digital space?

• Reducing commission fees

• Providing digital tools and training

• Offering free advertising

• Expanding physical stores

How has Klook's domestic business performed in recent months?

• It has declined significantly

• It has remained stable

• It has grown three to four times

• It has seen no change

What is a key focus for Klook in offering personalized travel experiences?

• Expanding international travel packages

• Offering instant booking options

• Providing luxury accommodations

• Allowing trip customization via mobile

How does Klook view the competition from companies like Amazon Explorer and Airbnb Experiences?

• As a threat to their business

• As irrelevant to their strategy

• As an opportunity to collaborate

• As a sign of a growing market

What adjustments has Klook made in response to market challenges?

• Closing down less profitable segments

• Scaling back operations in all markets

• Increasing marketing spend

• Adjusting team structures

What role does Klook play in promoting sustainable tourism?

• Reducing travel options

• Investing in eco-friendly hotels

• Coordinating with tourism boards

• Leading global sustainability initiatives