Delta Air CEO on Free WiFi, Travel Demand and Starlink

Delta is offering free Wi-Fi to all passengers, investing over a billion dollars in technology, and upgrading facilities. The airline is focusing on enhancing customer experience with partnerships and new services like Delta Sink. Despite industry challenges, Delta is optimistic about travel demand and is actively migrating its IT infrastructure to the cloud. The company is also focused on recruiting tech talent and is confident in its leadership. Delta is exploring new technology partnerships to improve connectivity.

Why is Delta offering free Wi-Fi to all passengers?

• To compete with other airlines

• To fulfill a long-standing customer demand

• To increase ticket prices

• To reduce in-flight entertainment costs

What is one of the key investments Delta has made to enhance the in-cabin experience?

• Free meals for all passengers

• Installation of VR headsets

• Introduction of Delta sink

• Partnership with Netflix

Which companies has Delta partnered with to provide exclusive entertainment options?

• Netflix and Hulu

• Spotify and Apple Music

• Amazon Prime and Disney+

• T-Mobile and Paramount Plus

What major step has Delta taken to improve its IT infrastructure?

• Hiring more IT staff

• Developing a new operating system

• Partnering with AWS to move to the cloud

• Building new data centers

How is Delta addressing the challenge of staffing and training?

• By hiring more experienced staff

• By outsourcing pilot training

• By reducing the number of flights

• By increasing the number of simulators for training

What is Delta's outlook for the travel industry in 2023?

• A decline in business travel

• A strong year for travel and hospitality

• Stagnation in the service economy

• A focus on domestic travel only

What future technology is Delta exploring for in-flight connectivity?

• Fiber optic cables

• Bluetooth connectivity

• SpaceX's Starlink

• 5G networks