We Are Entering a Hybrid World: ServiceNow CEO Bill McDermott

The video discusses the transition to a hybrid work model, emphasizing the role of digital transformation and the adoption of low-code and AI technologies in enterprise software. It highlights the importance of digital transformation for business survival and growth, noting that only a quarter of such projects yield positive ROI due to integration challenges. The public sector's digital shift, driven by pandemic-related needs, and new business models like Disney's digital strategy are also explored.

What is the primary characteristic of the hybrid work environment discussed in the video?

• Employees are required to travel daily.

• Employees can work from various locations.

• Employees work only from home.

• Employees work only from the office.

What percentage of enterprise software is predicted to be low-code by 2022?

• 50%

• 65%

• 75%

• 85%

What is the main reason for the ongoing demand for digital transformation?

• It is cheaper than traditional methods.

• It is mandated by governments.

• It is the only way forward for businesses.

• It is a temporary trend.

What is a significant challenge in achieving positive ROI from digital transformation projects?

• Outdated technology

• Employee resistance

• Integration issues

• Lack of funding

How much investment is predicted for digital transformation by 2024?

• $12 trillion

• $5 trillion

• $7.8 trillion

• $10 trillion

Which company is highlighted as an example of successful digital transformation?

• Google

• Amazon

• Netflix

• Disney

What role do virtual agents play in the new business models discussed?

• They are not mentioned in the video.

• They are used only for marketing.

• They prepare 90% of the process.

• They replace all human interactions.