ZA Bank Crosses Half a Million Users

The transcript discusses the growth and future pathway of a bank in Hong Kong, highlighting its achievements, strategic initiatives, and digital transformation efforts. It covers the bank's profitability goals, key revenue drivers like insurance and wealth management, and the role of IT as a business partner. The bank's hiring trends and partnerships, including a joint venture with Deliveroo, are also explored.

What percentage of the virtual bank community's customer base does Citibank account for?

• 80%

• 60%

• 40%

• 20%

What was Citibank's customer base at the end of 2021?

• 1,000,000

• 250,000

• 500,000

• 1,500,000

By what year does Citibank expect to reach profitability?

• 2022

• 2023

• 2024

• 2025

What is one of Citibank's key fee income drivers?

• Real estate

• Retail banking

• Cryptocurrency

• Insurance

Which initiative is part of the Fintech 2025 plan for banks?

• Increase physical branches

• Focus on traditional banking

• Reduce digital presence

• Go fintech

What is the role of IT at Citibank according to the transcript?

• A support function

• A marketing tool

• A business partner

• An external consultant

What partnership did Citibank enhance during the pandemic?

• Uber

• Deliveroo

• Amazon

• Netflix