Borgata President Putting Safety First Amid Pandemic

The video discusses the challenges faced by casinos during the COVID-19 pandemic, focusing on safety measures, operational changes, and the impact on business models. It highlights the restrictions on occupancy, the rise in online gaming, and the demographics of visitors. The video also addresses potential targeted closures and the importance of safety protocols for future operations.

What has been the primary focus for casinos during the pandemic?

• Increasing revenue

• Reducing operational costs

• Expanding gaming options

• Ensuring safety of employees and guests

How has the casino adjusted its marketing strategy during COVID-19?

• Launched a new loyalty program

• Focused on digital database marketing

• Increased TV advertisements

• Reduced marketing efforts

What measure has been taken on the gaming floor to ensure social distancing?

• Added more table games

• Closed every other slot machine

• Increased the number of slot machines

• Reduced the number of dealers

What is a potential risk for casinos if COVID-19 cases resurge?

• Higher taxes

• Targeted closures

• Increased competition

• More tourists

Where are most of the casino's visitors coming from during the pandemic?

• Nearby metropolitan areas

• Online platforms

• Local residents

• International tourists

How has online gaming impacted the casino's business during the pandemic?

• Led to a decline in revenue

• No significant change

• Increased by 174%

• Decreased interest in physical casinos

What is the casino's approach towards reopening and profitability?

• Reducing staff to cut costs

• Prioritizing safety and following protocols

• Expanding gaming options

• Lobbying for quicker reopening