We’re Confident in Our Strategy, Say Bank of Ireland CEO

The transcript discusses the Bank of Ireland's 2018 financial results, including increased profitability and a strategy to reach a 50% payout ratio in the medium term. It covers efforts to reduce non-performing loans, aiming to lower the ratio to 5% by year-end. The impact of Brexit on the bank's UK operations is addressed, highlighting readiness and support for SMEs. Cost management strategies are also discussed, including a 5% reduction in headcount due to technological advancements and changing consumer behavior.

What is the Bank of Ireland's target payout ratio in the medium term?

• 60%

• 30%

• 40%

• 50%

How much did the Bank of Ireland reduce its non-performing exposure by in 2018?

• 40%

• 10%

• 24%

• 30%

What is the EU average for non-performing loan ratios?

• 3%

• 2%

• 5%

• 4%

What fund did the Bank of Ireland launch to support SMEs in response to Brexit?

• €1 billion Brexit fund

• €2 billion Brexit fund

• €3 billion Brexit fund

• €4 billion Brexit fund

What percentage of headcount reduction did the Bank of Ireland achieve in 2018?

• 10%

• 5%

• 3%

• 7%

What is the Bank of Ireland's target cost base?

• €1.8 billion

• €1.5 billion

• €1.6 billion

• €1.7 billion

What is a significant factor influencing future staffing levels in European banks?

• Economic growth

• Government policies

• Consumer behavior changes

• Interest rates