ZhongAn's CFO on Trading Debut, Expansion, AI, Outlook

The CFO discusses the company's positive market reception and investor support, highlighting the impact of the Internet and e-commerce on retail and insurance sectors. The company plans to expand its ecosystem and focus on technology to drive future growth. Despite current losses, the path to profitability involves cost management and leveraging partnerships. Underwriting and investment returns are expected to be significant contributors. AI is integrated for fraud protection, and the company aims to grow its customer base and increase policy premiums.

What has been the market's response to the company's trading according to the CFO?

• The market has been unsupportive.

• The market has been very supportive.

• The market response was neutral.

• The market was confused.

Which sectors is the company expanding into as part of its strategic growth?

• Real estate and agriculture

• Education and technology

• Health, auto insurance, and consumer finance

• Only travel and leisure

What is the company's approach to achieving profitability in the coming years?

• Reducing investment in technology

• Focusing on big ticket items like health and auto insurance

• Increasing dependency on major online partners

• Cutting down on customer service

How has the company reduced its dependency on major online partners?

• By reducing the number of products

• By increasing fees

• By adding more ecosystem partners and platforms

• By focusing solely on direct sales

How is AI being used by the company to enhance its services?

• To replace customer service representatives

• To develop new products and improve pricing

• To eliminate the need for human resources

• To automate all company operations

What is the company's strategy to increase customer premiums?

• By reducing the number of policies per customer

• By offering fewer products

• By focusing on low-cost products

• By increasing the number of policies per customer

What is the company's goal regarding its customer base in the next few years?

• To increase the number of customers and policies per customer

• To focus only on high-value customers

• To decrease the number of customers

• To maintain the current number of customers