CLEAN : English independent bookshops reach customers in new ways during lockdown

The transcript discusses the challenges faced by bookshops during lockdowns, highlighting the confusion over essential services and the frustration of being overlooked. It compares the situation of bookshops to other shops that remained open and emphasizes the importance of lobbying for bookshops, especially with schools reopening. The transcript also addresses the impact of Amazon on small businesses and the resurgence of reading habits. It concludes with a discussion on Christmas shopping trends and the role of social media in promoting local businesses over Amazon.

What was one of the main frustrations for bookshops during the lockdown?

• High rental costs

• Lack of book supply

• Confusion over essential service status

• Increased competition from online retailers

Why is the RBA lobbying for bookshops?

• To reduce taxes on books

• To allow bookshops to sell online

• To keep bookshops open for students

• To increase bookshop funding

What is a key reason people are turning away from Amazon?

• Negative perception of business practices

• Limited book selection

• Poor customer service

• High shipping costs

How has the lockdown affected people's reading habits?

• People are reading less due to stress

• People are attending more book clubs

• People are reading more due to extra time

• People are buying more e-books

What was a major challenge for bookshops during the sudden lockdown?

• Increased demand for books

• Overstock of Christmas books

• Shortage of staff

• Delayed deliveries

Why are books considered a traditional gift during Christmas?

• They are universally liked

• They are affordable

• They are easy to wrap

• They have lasting value

What is a significant concern for consumers during lockdowns?

• Supporting local businesses

• Finding new hobbies

• Travel restrictions

• Access to online education