Twilio CEO on Inclusion, Diversity

The transcript discusses Twilio's approach to the evolving social contract between companies and society, emphasizing the importance of data in promoting diversity and equality. It highlights Twilio's efforts in global COVID-19 vaccination, open-source initiatives, and employee engagement programs. The company integrates impact into its business model, creating a virtuous cycle that benefits both the company and society. Challenges in global vaccination efforts, especially in emerging markets, are also addressed.

What is the new expectation from companies in the evolving social contract?

• To reduce production costs

• To contribute positively to society and communities

• To increase shareholder value

• To focus solely on profit-making

How does Twilio view the role of data in their business strategy?

• As a means to move and improve their impact

• As a tool to prove their success

• As a method to reduce costs

• As a way to increase profits

What was Twilio's goal regarding COVID-19 vaccinations?

• To vaccinate 100 million people

• To vaccinate 500 million people

• To vaccinate 10 million people

• To vaccinate a billion people

Which program encourages Twilio employees to pledge 1% of their resources?

• Give Back Program

• Impact 1%

• Twilio Cares

• We Pledge 1%

What is the purpose of Twilio's 'We Pledge 1%' program?

• To improve product sales

• To reduce employee working hours

• To encourage employees to donate 1% of their resources to nonprofits

• To increase company profits

How does Twilio's approach to doing good differ from traditional models?

• They focus on profit maximization

• They open-source their ideas to encourage others to do good

• They keep their strategies confidential

• They prioritize cost-cutting measures

What is the result of Twilio's virtuous cycle approach?

• Reduced customer base

• Decreased employee engagement

• A stronger company that can do more good

• Increased costs for the company