What is Psychological Safety? ...and Why Does it Matter?

The video discusses psychological safety, a concept where team members feel safe to take interpersonal risks without fear of humiliation or punishment. It traces the history from Carl Rogers to Amy Edmondson, who developed a method to measure it. The video outlines strategies to foster psychological safety, such as acknowledging fallibility, modeling curiosity, and framing work as a learning process. It highlights the benefits, including increased innovation, engagement, and productivity.

Who first articulated the concept of psychological safety?

• Amy Edmondson

• Carl Rogers

• Edgar Shine

• Warren Bennis

What is a key aspect of team psychological safety according to Amy Edmondson?

• Following strict rules

• Maintaining individualism

• Taking interpersonal risks

• Avoiding mistakes

Which of the following is NOT one of Amy Edmondson's suggestions for leaders to foster psychological safety?

• Encourage team decision-making

• Frame work as an execution problem

• Model curiosity

• Acknowledge your own fallibility

What is the benefit of framing work as a learning problem?

• It treats failures as learning opportunities

• It encourages blame for mistakes

• It focuses solely on execution

• It reduces the need for team collaboration

Which of the following is a minor suggestion to enhance psychological safety?

• Avoid team conflicts

• Involve the team in planning

• Focus on individual achievements

• Discourage risk-taking

What is a potential outcome of a psychologically safe environment?

• Increased stress levels

• Lower productivity

• Reduced innovation

• Greater team engagement

How does psychological safety affect decision-making?

• It leads to hasty decisions

• It discourages team input

• It complicates the process

• It improves decision-making