Zurich May Pay $750 Million as Insurers Weigh Virus Toll

The Allianz CEO discusses the insurance industry's response to the pandemic, highlighting operational adjustments, strategic changes, and financial impacts. The company was well-prepared, quickly adapting to remote work and maintaining operations. The CEO anticipates strategic shifts depending on preparedness levels and emphasizes a prudent investment strategy. Economic recovery is expected in the latter half of the year, with a focus on managing the health crisis and supporting economies. The crisis has shown the potential for long-term remote work, offering environmental benefits.

How did the company ensure operational continuity during the pandemic?

• By reducing customer interactions

• By hiring more staff

• By shutting down offices and working remotely

• By increasing office hours

What was the company's financial status before the crisis?

• Struggling with low capital

• Financially strong with high customer satisfaction

• Experiencing a decline in customer satisfaction

• In the middle of a financial crisis

What is the company's approach to its investment portfolio?

• Maintaining a prudent and balanced portfolio

• Investing heavily in one sector

• Avoiding any investments

• Taking big risks

What economic recovery does the company expect in the second half of the year?

• A rapid global recovery

• Growth in the US and China

• A significant recession with no recovery

• A slow and patchy recovery

How did the company manage the transition to remote work?

• By maintaining office work for all employees

• By quickly transitioning 55,000 employees to remote work

• By outsourcing work to other companies

• By gradually reducing office hours

What is one positive lesson the company learned from the crisis?

• The need for more office space

• The benefits of reduced travel

• The importance of frequent meetings

• The necessity of physical presence for all tasks

What is the company's stance on returning to the office?

• They will return only after a year

• They plan to close all offices permanently

• They are not in a hurry to return

• They are in a hurry to return