Edgar Schein's 3 Levels of Organizational Culture

The video explores Edgar Schein's model of organizational culture, which divides culture into three levels: artefacts, espoused values, and shared basic assumptions. Artefacts are visible elements like branding and stories, while espoused values are the declared norms and behaviors. The deepest level, shared assumptions, includes beliefs about truth, time, space, human nature, and social power. Understanding these levels is crucial for shifting organizational culture, as changing assumptions is key to cultural transformation.

What are the three levels of organizational culture according to Edgar Schein?

• Practices, Policies, Procedures

• Symbols, Norms, Beliefs

• Goals, Strategies, Outcomes

• Artefacts, Values, Assumptions

Which of the following is an example of an artefact in an organization?

• Market share

• Organizational goals

• Employee satisfaction

• Branding and furniture

What do espoused values in an organization dictate?

• The technological advancements

• The market trends

• The behavior and interactions of its members

• The company's financial performance

How are espoused values often communicated within an organization?

• Through customer feedback

• By financial reports

• Via public statements and symbols

• Through informal conversations

What are shared assumptions in an organization?

• Visible elements of culture

• Declared sets of values

• Deep beliefs taken for granted

• Short-term goals

Which assumption type is crucial for understanding the relationship between an organization and its environment?

• Assumptions about the environment

• Assumptions about time

• Assumptions about truth

• Assumptions about human nature

What is necessary to change an organization's culture according to Schein?

• Increasing the market share

• Shifting the underlying assumptions

• Modifying the espoused values

• Altering the artefacts