Keir Starmer visits Hadston House Youth and Community Project

Keir Starmer visits Hadston House Youth and Community Project

Assessment

Interactive Video

Health Sciences, Biology

University

Hard

Created by

Wayground Content

FREE Resource

The video discusses the importance of support for teams and customers, highlighting the lack of recognition for support teams. It emphasizes the role of real customers and their engagement, and the continuous support they receive. The video also touches on the impact of support on customer satisfaction.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a major issue faced by teams according to the first section?

Lack of resources

Too much workload

Lack of recognition

Poor management

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the second section, what is mentioned as a gesture towards customers?

Extended support hours

Little gifts

Free products

Discounts

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What keeps customers going according to the second section?

Continuous support

Loyalty programs

Frequent updates

Personalized services

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the uncertainty discussed in the third section?

If the customers are satisfied

Whether the gifts are appreciated

If the support is sufficient

Whether the actions help or hinder

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the final reflection about in the third section?

The efficiency of teams

The impact of gestures

The effectiveness of support

The quality of products