CLEAN : Vaccination centre closed as Hong Kong suspends Pfizer/BioNTech vaccines (2)

The transcript covers managing bookings, including checking and canceling them. It also discusses receiving a notice about a schedule and the frustration experienced when a scheduled event is canceled unexpectedly.

What actions are discussed in the first section regarding bookings?

• Informing about bookings

• Only making new bookings

• Checking and canceling bookings

• Checking and confirming bookings

Who needs to be informed about the new booking?

• Alex

• Mia

• Sarah

• John

What was the purpose of the notice received?

• To cancel the appointment

• To remind about the schedule

• To confirm the booking

• To change the appointment time

How did the person feel about the appointment before arriving?

• Anxious

• Nervous

• Indifferent

• Excited

What was the reaction to the appointment being canceled?

• Relieved

• Frustrated

• Happy

• Indifferent