Southwest Airlines Leaves Thousands Of Passengers Stranded

Southwest Airlines Leaves Thousands Of Passengers Stranded

Assessment

Interactive Video

Journalism, Business

9th - 12th Grade

Hard

Created by

Quizizz Content

FREE Resource

Southwest Airlines faced significant disruptions with one-third of flights canceled due to weather and air traffic control issues. Customers expressed frustration over long wait times and lack of communication. Speculations about pilot walkouts due to a COVID vaccine mandate were denied by both the airline and the pilots' union. The real issues stemmed from staffing shortages and operational challenges, exacerbated by rapid expansion and poor recovery capabilities.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What were the primary reasons given by Southwest Airlines for the flight disruptions?

Technical glitches and software updates

Pilot strikes and union disputes

Bad weather and air traffic control issues

Fuel shortages and maintenance delays

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How did passengers react to the explanations provided by Southwest Airlines?

They were supportive and cooperative

They were indifferent and unconcerned

They were satisfied and understanding

They were suspicious and dissatisfied

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the speculation on social media regarding the Southwest pilots?

They were on strike for more vacation days

They were demanding better working conditions

They were walking off the job due to the COVID vaccine mandate

They were protesting against low wages

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the stance of the pilots union regarding the COVID vaccine mandate?

They are actively encouraging pilots to get vaccinated

They oppose the mandate but are not anti-vaccine

They are indifferent to the mandate

They fully support the mandate

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What operational issue is Southwest Airlines facing due to its rapid expansion?

More frequent maintenance checks

Higher ticket prices

Staffing shortages

Increased fuel consumption