88,000 people evacuated from Fort McMurray after huge wildfire

The video begins with a brief greeting and an apology, setting a polite tone for the tutorial.

What is a common phrase used to show appreciation?

• Please

• Excuse me

• Thank you

• Sorry

Which phrase is often used to express regret or apologize?

• You're welcome

• Please

• Thank you

• Sorry

Why is it important to apologize in communication?

• To show gratitude

• To express regret and maintain relationships

• To ask for something

• To greet someone

Which of the following is NOT a polite expression?

• Thank you

• Sorry

• Please

• Go away

What is the effect of using polite expressions in communication?

• It confuses the listener

• It makes conversations longer

• It strengthens relationships

• It creates misunderstandings