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The video discusses the challenge of bridging the experience gap between departments. It highlights the centralization of training in upstream under 700 houses and identifies a problem with 5700 Plus.

Who is the speaker addressing at the beginning of the video?

• The advisor and the audience

• The students

• The management team

• The technical staff

What is the main challenge mentioned in the video?

• Enhancing product quality

• Improving sales

• Bridging the experience gap between departments

• Reducing costs

What is the proposed solution to the challenge?

• Hiring more staff

• Decentralizing operations

• Investing in new technology

• Centralizing training in upstream processes

How many homes are affected by the centralization of training?

• 700

• 5700

• 7000

• 570

What was the result of centralizing training?

• Increased costs

• Decreased employee satisfaction

• Improved efficiency

• A problem arose