Rishi Sunak visits John Lewis store ahead of reopening

The video discusses the importance of building customer confidence to return to shopping, emphasizing safety measures like protective covers and virtual services. It introduces new services such as personal shopping and virtual advice, highlighting the need for social distancing and customer support in stores.

What is the key factor in encouraging people to return to shopping?

• Building customer confidence

• Extended store hours

• Lower prices

• Increased advertising

What safety measure is mentioned for testing beds in stores?

• Limiting the number of testers

• Providing disposable sheets

• Using protective covers

• Disinfecting after each use

How are stores handling services that are difficult to provide in person?

• Reducing service hours

• Postponing them

• Using virtual services

• Offering discounts

What new service allows customers to have a personal shopping experience?

• In-store appointments

• Home delivery service

• Online chat support

• Phone-based personal shopper

What role do hosts play in the store according to the video?

• They manage inventory

• They assist with social distancing

• They handle customer complaints

• They organize store events