The video provides an overview of listening skills, emphasizing their importance in communication.

Why is listening considered a crucial part of communication?

• It is not important in communication.

• It helps us to speak more.

• It only involves hearing sounds.

• It allows us to respond appropriately.

Which type of listening is focused on understanding the speaker's emotions?

• Appreciative listening

• Empathetic listening

• Selective listening

• Critical listening

What is the main goal of critical listening?

• To evaluate and analyze the message

• To enjoy the sound

• To mimic the speaker

• To ignore the speaker

Which strategy can help improve listening skills?

• Interrupting the speaker

• Avoiding eye contact

• Taking notes

• Thinking about other things

How can one ensure they are actively listening?

• By multitasking

• By nodding and giving feedback

• By speaking over the speaker

• By daydreaming