CLEAN : Snowy scenes in Wimbledon after London's first snow of the year

The transcript is a brief exchange that reassures the audience not to worry, indicating a casual and supportive tone.

What is the primary focus of reassurance in communication?

• To provide detailed information

• To confuse the listener

• To calm and comfort others

• To assert dominance

How can one say 'no' while still being reassuring?

• By providing excessive details

• By being vague

• By ignoring the question

• By maintaining a calm and positive tone

Why is it important to maintain a positive tone even when saying 'no'?

• To reinforce a sense of assurance

• To confuse the listener

• To ensure the message is ignored

• To avoid conflict

What is a potential outcome of not providing reassurance in communication?

• Increased trust

• Enhanced understanding

• Heightened anxiety

• Improved clarity

Which of the following is NOT a characteristic of effective reassurance?

• Positivity

• Calmness

• Clarity

• Ambiguity