Wedding florist and dressing service prepares for second lockdown in Yorkshire

The transcript details the emotional and operational challenges faced by a florist during reopening and subsequent lockdowns. Initially overwhelmed, the business saw a recovery as customers preferred smaller shops over big stores. However, a new lockdown brought uncertainty, impacting future bookings and financial stability. The florist expresses concerns about limited income and the need to refund deposits if events don't resume.

What was the initial emotional response to the lockdown?

• Excitement

• Tears

• Indifference

• Anger

Why did the business see an increase in wedding inquiries after reopening?

• People preferred larger stores

• There was a discount on flowers

• People felt safer with smaller florists

• The shop was newly renovated

What was the business's situation after the second lockdown was announced?

• It expanded to new locations

• It started a new product line

• It had to close again

• It continued to thrive

What was the business told about the possibility of another lockdown?

• The business would be exempt from lockdowns

• Lockdowns would be more frequent

• The tier system would prevent another lockdown

• There would definitely be another lockdown

Why is the business unable to spend deposit money?

• They plan to invest it

• They need to refund it if weddings don't resume

• They are saving for a new shop

• They are using it for marketing