Coutts CEO Says Brexit Has Minimal Impact on Business

Peter Flavelle, CEO of Coutts, discusses the impact of Brexit on UK and European clients, highlighting the cautious approach of entrepreneurs and foreign investors. He outlines Coutts' growth strategy, emphasizing technology investment and client services. The relationship with NatWest is beneficial, with significant client referrals.

How has Brexit affected Coutts' UK and European clients?

• It has caused uncertainty, leading to delayed investment plans.

• It has led to a surge in new clients.

• It has had no impact on their business decisions.

• It has significantly increased their investments.

What is one positive aspect of the property market in London despite Brexit?

• A decrease in property taxes.

• More clients are interested in buying.

• A rise in foreign investors.

• Increased property prices.

What strategy is Coutts employing to enhance their client services?

• Reducing the number of client directors.

• Outsourcing their banking services.

• Focusing solely on UK clients.

• Developing an integrated team approach.

How is Coutts planning to grow its business?

• By expanding into new countries.

• By increasing interest rates.

• By acquiring smaller banks.

• By investing heavily in technology and digital channels.

What benefit does Coutts gain from being part of NatWest?

• Exclusive access to European markets.

• Access to a larger client base through referrals.

• Reduced operational costs.

• Higher interest rates on loans.