Christine Lion-Bailey - Teachers Make a Difference - Barbara Tillman

The speaker reflects on the influence of their elementary school principal, Mrs. Barbara Tillman, who taught empathy and compassion. Mrs. Tillman used a unique method of conflict resolution involving discussions over hot chocolate, which the speaker now applies in their own role as a principal, albeit without the hot chocolate. The speaker emphasizes the importance of helping children articulate their feelings and resolve conflicts, aiming to make a similar positive impact on their students.

Who was the influential figure in the speaker's elementary school life?

• Dr. Sarah Brown

• Ms. Emily Johnson

• Mr. John Smith

• Mrs. Barbara Tillman

What was Mrs. Tillman's approach to resolving conflicts among students?

• Sending them to detention

• Calling their parents immediately

• Inviting them for a discussion over hot chocolate

• Ignoring the issue

What did Mrs. Tillman serve to students during conflict resolution discussions?

• Hot chocolate with marshmallows

• Lemonade

• Tea with biscuits

• Coffee

How does the speaker apply Mrs. Tillman's techniques in their current role?

• By avoiding emotional discussions

• By organizing group therapy sessions

• By helping children talk through their feelings

• By implementing strict rules

What is the main goal of the speaker in using Mrs. Tillman's techniques?

• To reduce school expenses

• To make a positive impact on students

• To increase academic performance

• To discipline students