Servant Leadership

Servant leadership is a leadership style that prioritizes serving the needs of employees, focusing on their development and personal goals. This approach emphasizes ethics, social consciousness, and fairness, flipping traditional organizational hierarchies by placing leaders at the bottom to support others. The method suggests that by supporting individual employees, the organization benefits through increased commitment and improved interpersonal interactions, ultimately enhancing job performance.

What is a key characteristic of servant leadership?

• Maintaining strict hierarchy

• Prioritizing organizational profits

• Serving the needs of others

• Focusing on personal gain

In a servant leadership model, where is the leader positioned in the organizational hierarchy?

• At the top

• In the middle

• At the bottom

• Outside the hierarchy

How does support flow in a servant leadership organization?

• From frontline employees to middle managers

• From middle managers to frontline employees

• From leaders to middle managers to frontline employees

• From frontline employees to leaders

What is a primary benefit of servant leadership for the organization?

• Increased profits

• Higher employee turnover

• Improved interpersonal interactions

• Reduced employee commitment

What does servant leadership primarily focus on?

• Meeting organizational goals

• Meeting the needs of individual employees

• Increasing market share

• Reducing operational costs