How to find tech help and avoid getting scammed

The video explores various tech support options beyond relying on family and friends, highlighting the benefits of in-store services like Best Buy's Geek Squad. It discusses the challenges of choosing the right laptops for school and the importance of tech support subscriptions. The video also provides pricing details for different plans and warns about potential online scams, advising consumers to be cautious and informed when seeking tech support services.

Why might someone choose in-store tech support over online options?

• Online options are always scams.

• In-store support is faster than online support.

• In-store support is always cheaper.

• In-store support provides a more personalized experience.

What percentage of consumers do not consider themselves tech-savvy?

• 50%

• 66%

• 75%

• 80%

Which company offers a tech support plan for about $200 annually?

• Hello Tech

• Geek Squad

• Consumer Affairs

• Assurion

What should consumers be cautious of when searching for tech support online?

• Limited device coverage

• Scams

• Long wait times

• High prices

What advice does Consumer Affairs give regarding tech support services?

• Avoid using tech support services altogether.

• Only use services that offer in-person support.

• Check reviews from previous clients.

• Always choose the cheapest option.