VOICED: Metro Bank arrives on British high street

Metro Bank, the first new High Street bank in over a century, aims to revolutionize customer care by offering flexible banking options and extended hours. It caters to both people and pets, providing a unique customer experience. Despite the challenges faced by traditional banks, Metro Bank seeks to capitalize on public dissatisfaction and plans to expand significantly. However, convincing customers to switch banks remains a hurdle.

What unique feature does Metro Bank offer to attract customers?

• Discounts on banking fees

• Free parking for customers

• Dog-friendly branches with treats

• Free coffee for all visitors

How does Metro Bank plan to address the issue of customer availability?

• By offering online-only services

• By providing mobile banking vans

• By opening branches in rural areas

• By extending branch hours and opening on weekends

What recent events in the banking sector might have influenced Metro Bank's strategy?

• The rise of cryptocurrency

• The increase in interest rates

• The financial crisis and government bailouts

• The introduction of digital wallets

What is a significant challenge Metro Bank faces in attracting new customers?

• Lack of online banking options

• High interest rates on loans

• Customer reluctance to switch banks

• Limited branch locations

What is Metro Bank's long-term plan for expansion?

• To open 50 branches in 5 years

• To launch an online-only bank

• To open 200 branches over the next 10 years

• To merge with another bank