Missed deliveries in Japan - How to Guide

The video tutorial guides viewers on how to handle a situation where a package from Amazon or Asos was not received. It introduces the redelivery card found in the mailbox and explains how to use it to request a redelivery by calling a specified number. The tutorial provides a detailed walkthrough of the call process, including providing postal codes and personal information. It concludes by encouraging viewers to practice the steps and reassures them that the package will be redelivered soon.

What should you do if you didn't receive your package from Amazon or Asos?

• Wait for a few more days.

• Send an email to customer service.

• Check your mailbox for a card and call the number on it.

• Visit the nearest store.

What information is required when requesting a redelivery from the call center?

• The postal code, type number, and actual number from the absentee slip.

• The original purchase receipt.

• Your email address and order number.

• The name of the delivery person.

Which day and time was chosen for the redelivery in the conversation?

• Monday morning.

• Sunday evening.

• Saturday morning.

• Friday afternoon.

What is the importance of practicing the call process as mentioned in the video?

• To avoid any charges for redelivery.

• To impress the call center staff.

• To ensure a smooth and successful redelivery request.

• To memorize the script.

What is the final step after confirming the redelivery details?

• Cancel the order.

• Visit the post office.

• Practice the call process using the provided script.

• Wait for a confirmation email.