Clashes between Syrian troops and Islamic State group fighters in Damascus

Why is listening considered a crucial skill in communication?

• It is only useful in professional settings.

• It helps in understanding and responding appropriately.

• It is not as important as speaking.

• It allows you to speak more.

Which of the following is a technique to enhance active listening?

• Thinking about your response while the other person is speaking.

• Interrupting frequently to show interest.

• Avoiding asking questions.

• Maintaining eye contact and nodding.

What is a common barrier to effective listening?

• Being fully present in the conversation.

• Having preconceived notions about the speaker.

• Taking notes during the conversation.

• Asking clarifying questions.

How can one overcome distractions while listening?

• By multitasking.

• By focusing on the speaker and minimizing external noise.

• By thinking about unrelated topics.

• By ignoring the speaker.

What should you do if you do not understand something while listening?

• Change the topic.

• Ignore it and hope it becomes clear later.

• Ask for clarification.

• Pretend to understand and move on.