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The video provides an overview of what it means to be a cafe owner, discussing the responsibilities and challenges involved in running a cafe business.

What is one of the primary roles of a cafe owner?

• Cleaning the cafe

• Serving customers directly

• Managing the cafe's finances

• Cooking all the meals

Which of the following is a common challenge for cafe owners?

• Finding a good location

• Hiring too many staff

• Overstocking supplies

• Dealing with customer complaints

What is a key strategy for a cafe owner to ensure business growth?

• Reducing menu options

• Cutting down on staff

• Building a loyal customer base

• Increasing prices frequently

How can a cafe owner effectively manage their team?

• By allowing staff to make all decisions

• By providing clear communication and support

• By avoiding feedback sessions

• By micromanaging every task

What is an important aspect of customer service in a cafe?

• Offering limited seating

• Ensuring quick service and quality

• Ignoring customer feedback

• Focusing only on regular customers