Surfers in the sea off Bournemouth beach

The transcript consists of a brief apology followed by a confirmation question, indicating a possible correction or clarification in the context of the video tutorial.

Why is it important to apologize in communication?

• To avoid responsibility

• To express regret and maintain relationships

• To confuse the listener

• To show weakness

What is the purpose of using confirmation questions?

• To express disagreement

• To ensure the listener has understood

• To end a conversation

• To change the topic

Which of the following is a common phrase used to confirm understanding?

• Right?

• Maybe

• No way

• Sorry

How can confirmation questions benefit a conversation?

• By introducing new topics

• By creating confusion

• By ensuring clarity and mutual understanding

• By making the conversation longer

What is a potential outcome of not using confirmation questions?

• Misunderstandings

• Improved communication

• Increased engagement

• Faster conversations