Boeing Agrees To Settle With Ethiopia 737 Max Crash Victims

The transcript discusses Boeing's response to the 2019 crash in Ethiopia. Initially, Boeing shifted blame, citing a chain of events. However, they later admitted fault, acknowledging system flaws and their responsibility. The CEO's public statement highlighted this shift in stance. The crash's impact extended to settlement negotiations, potentially leading to higher payouts for affected families. Boeing's leadership underwent significant changes, and the company is working to regain trust with airlines and pilots. Despite the crisis, some executives still express confidence in Boeing's aircraft.

How did Boeing's public relations strategy change after the Ethiopian crash in April 2019?

• They shifted focus to pilot errors.

• They continued to blame external factors.

• They accepted full responsibility for the flawed system.

• They denied any involvement in the crash.

What did Boeing's then CEO, Dennis Muilenburg, emphasize in his first public statement after the Ethiopian crash?

• The crash was an isolated incident.

• The crash was due to weather conditions.

• The crash was caused by a chain of events.

• The crash was solely due to pilot error.

What impact did Boeing's acceptance of responsibility have on settlement payouts?

• Payouts were potentially higher due to negotiations in the U.S.

• Payouts were negotiated in the home countries.

• Payouts were unaffected by the location of negotiations.

• Payouts were reduced significantly.

What major change occurred in Boeing's leadership following the crisis?

• Only the board of directors was changed.

• The entire executive leadership was replaced.

• No changes were made to the leadership.

• The CEO remained the same.

How did a former airline CEO describe his relationship with Boeing after the crisis?

• He decided to switch to a different manufacturer.

• He would still buy and fly on Boeing airplanes.

• He lost all trust in Boeing.

• He would never buy airplanes from them again.