Organizational Learning

A learning organization actively seeks new knowledge to influence behavior. It excels in creating, acquiring, and transferring knowledge internally, and adapts behavior based on insights. Key characteristics include systematic problem solving using scientific methods, learning from past experiences, observing external parties, and ensuring knowledge is shared throughout the organization.

What is a key feature of a learning organization?

• It focuses solely on financial growth.

• It actively seeks to acquire new knowledge.

• It avoids any form of change.

• It relies on external consultants for all decisions.

Which method is commonly used in systematic problem solving within learning organizations?

• Random guessing

• Intuition-based decision making

• Scientific method

• Trial and error

What is the first step in learning from past experiences?

• Asking for external opinions

• Relying on memory

• Quantifiably documenting past experiences

• Ignoring past mistakes

How can organizations learn from others?

• By avoiding any external influence

• By ignoring competitors

• By adopting and experimenting with practices from others

• By copying without understanding

What is essential for effective knowledge transfer within an organization?

• Keeping knowledge with select individuals

• Spreading knowledge collectively throughout the organization

• Relying on informal gossip

• Using only digital communication