CLEAN: Toyota woes deepen as Prius recall looms

CLEAN: Toyota woes deepen as Prius recall looms

Assessment

Interactive Video

Business, Life Skills, Other

9th - 10th Grade

Hard

Created by

Quizizz Content

FREE Resource

The transcript emphasizes the importance of renewing commitment to safety and addressing issues promptly and sincerely. It highlights the need for a swift response to ensure customers feel safe and regain confidence in the vehicles.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the company's primary focus in renewing their commitment?

Ensuring safety

Increasing sales

Improving customer service

Launching new products

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does the company plan to address the issue at hand?

By responding quickly and appropriately

By hiring more staff

By offering discounts

By expanding their product line

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the company's ultimate goal in their response?

To reduce production costs

To increase market share

To enter new markets

To restore customer trust

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What feeling does the company want to instill in their customers?

Indifference

Excitement

Confidence

Curiosity

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the company's approach to making customers feel safe?

By providing entertainment

By ensuring quick and sincere responses

By offering free services

By reducing prices