Ryanair agrees first deal with online travel agent

Ryanair has partnered with Love Holidays to ensure fair pricing and transparent customer interactions. The partnership aims to prevent overcharging and ensure customers receive accurate information and refunds when necessary. Ryanair emphasizes its commitment to working with legitimate partners who prioritize customer experience and transparency, while continuing to campaign against OTAs that do not adhere to these principles.

What has been Ryanair's main criticism of some OTAs?

• They offer too many discounts.

• They have too many flight options.

• They overcharge customers and hide contact details.

• They provide excellent customer service.

What is a key aspect of Ryanair's partnership with Love Holidays?

• To increase flight prices.

• To ensure customers are overcharged.

• To guarantee customers receive correct information.

• To limit customer choices.

What process is in place if something goes wrong in the partnership?

• Customers can receive refunds.

• Customers are charged extra fees.

• Flights are automatically canceled.

• No process is in place.

How does Ryanair ensure transparency in their partnership with Love Holidays?

• By hiding customer information.

• By embedding a page with clear terms and conditions.

• By increasing flight prices.

• By limiting customer service options.

What is Ryanair's stance on OTAs that add markups?

• They support them.

• They oppose them.

• They partner with them.

• They are indifferent.