CLEAN : Central Africa: MISCA troops on patrol in restive Bangui

The transcript contains a brief, informal apology or acknowledgment.

What is the first step in addressing a mistake?

• Ignoring it

• Acknowledging it

• Blaming others

• Hiding it

Which phrase is commonly used to admit a small mistake?

• Oops, my bad

• Oops, my fault

• Oops, my mistake

• Oops, my error

What does saying 'Oh my bad' imply?

• Denial of responsibility

• Acceptance of a mistake

• Ignoring the issue

• Blaming someone else

Why is it important to take responsibility for one's actions?

• To shift blame

• To build trust and integrity

• To avoid consequences

• To gain sympathy

What is a potential outcome of not acknowledging mistakes?

• Better communication

• Increased respect

• Loss of trust

• Improved relationships