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Why is the word 'No' considered significant in communication?

• It helps set boundaries.

• It is a universal word.

• It is often misunderstood.

• It is easy to pronounce.

In which scenario might saying 'No' be particularly important?

• When agreeing to a new project.

• When declining an unreasonable request.

• When accepting a compliment.

• When making a new friend.

What is a key factor in effectively communicating 'No'?

• Smiling while saying it.

• Avoiding eye contact.

• Being clear and assertive.

• Using a loud voice.

What might be a consequence of not saying 'No' when necessary?

• Increased personal freedom.

• Improved relationships.

• Feeling overwhelmed.

• Gaining more friends.

Which strategy can help overcome the fear of saying 'No'?

• Avoiding the person.

• Practicing in front of a mirror.

• Always saying 'Yes' first.

• Ignoring the request.