CLEAN : UK charity shops face COVID 'new normal'

The video discusses the challenges and policies related to refunds and fitting room closures. It highlights the importance of being cautious and aware of customer interactions. The speaker reflects on personal experiences and the impact of these policies on the local community, emphasizing the preference for operating with restrictions rather than not at all.

Why is it important to wait due to people, according to the first section?

• To check the Wi-Fi connection

• To organize the fitting rooms

• To understand their personalities

• To ensure everyone knows the store layout

What is the store's policy regarding fitting rooms?

• They are open with restrictions

• They require a special pass to enter

• They are closed to all customers

• They are open only on weekends

How long must returned items be set aside before being processed?

• 48 hours

• 96 hours

• 24 hours

• 72 hours

What does the speaker find most challenging about the store policies?

• Managing the refund process

• Organizing the store layout

• Ensuring customer satisfaction

• Being aware of people coming in

Why does the speaker prefer having the store open with restrictions?

• It allows for more customers

• It is better than being closed

• It increases sales

• It reduces staff workload