Coffee shop in Dublin first in Ireland to go cashless

The video discusses the transition to a cashless store model, inspired by experiences in New York. It highlights the benefits of a cashless system, such as improved customer interaction and reduced stress for staff. The video also covers the technical setup required to ensure reliability and addresses potential challenges, emphasizing the importance of a secure internet system and multiple payment options to handle peak times efficiently.

What inspired the company to consider cashless stores?

• A visit to a cashless store in New York

• A new government regulation

• A customer survey

• A competitor's strategy

What percentage of customers were already paying by card before the company decided to go cashless?

• 60%

• 50%

• 70%

• 80%

What is one of the main benefits of contactless payments mentioned in the transcript?

• It increases the number of customers

• It speeds up customer interactions

• It allows for more payment options

• It reduces transaction fees

How does the company ensure continuous service in case of internet failure?

• They have backup generators

• They have multiple internet lines

• They use satellite internet

• They rely on mobile data

What challenge does the staff face when handling cash transactions during peak times?

• Increased transaction fees

• Lack of customer interaction

• Difficulty in counting change

• Limited payment options