Police clash with protesters in Caracas

What is the primary focus of the initial section?

• The importance of saying 'Yes'

• The significance of 'No'

• How to avoid saying 'No'

• The history of the word 'No'

In which context is 'No' most applicable?

• When confirming an appointment

• When accepting a gift

• When declining an offer

• When agreeing to a proposal

Which of the following is NOT a context where 'No' is used?

• Accepting a compliment

• Refusing a request

• Rejecting a suggestion

• Declining an invitation

What is a potential outcome of effectively using 'No'?

• More commitments

• Better time management

• Increased workload

• Higher stress levels

Which phrase best describes the essence of the second section?

• The art of negotiation

• The versatility of 'No'

• The power of affirmation

• The joy of acceptance