CLEAN : Brussels blast: passengers wait at reception centre

The transcript describes a person's travel experience, including their plans to fly with United Airlines and the need to retrieve their suitcases. It highlights the chaos at the airport and the difficulty in finding a missing friend. Despite the confusion, they eventually locate their friend with the help of airport personnel.

What does the speaker hope to receive from United Airlines?

• An email with flight details

• A voucher for future travel

• A refund for their ticket

• A phone call from customer service

What is the speaker's main concern regarding their travel?

• Losing their luggage

• Getting a seat upgrade

• Missing their flight

• Finding a hotel

What is the situation like inside the airport according to the speaker?

• Empty and quiet

• Chaotic with many people

• Calm and organized

• Busy but manageable

What action did the speaker take to find their missing friend?

• Posted on social media

• Asked airport staff for help

• Checked the airport's lost and found

• Called the police

How did the speaker eventually find their friend?

• By calling their phone

• By visiting another location suggested by staff

• By waiting at the airport

• By contacting the airline