CLEAN : Ryanair launches court action against Google eDreams

CLEAN : Ryanair launches court action against Google eDreams

Assessment

Interactive Video

Business, Social Studies, Other

9th - 10th Grade

Hard

Created by

Quizizz Content

FREE Resource

The transcript discusses consumer behavior, feedback, and the rise in load factors during winter months. It highlights issues with hidden fees and Google's search practices, emphasizing transparency. The speaker criticizes advertising and pricing discrepancies, particularly with Ryanair and Google. Finally, it addresses customer complaints related to partnerships with edreams.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main focus of consumer agencies as discussed in the first section?

Responding to consumer feedback

Improving flight safety

Increasing consumer spending

Reducing hidden fees

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary concern regarding Google's search results?

Lack of relevant information

High advertising costs

Misleading pricing information

Slow loading times

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does the video describe Google's adherence to its own code of conduct?

Strict and consistent

Inconsistent and misleading

Open and transparent

Completely ignored

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main issue Ryanair faces with eDreams?

Poor customer service

High ticket prices

Misleading advertisements

Delayed flight schedules

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the biggest area of complaints for Ryanair?

Hidden fees

Baggage handling

Flight cancellations

Partnership with eDreams